Warranty

Seattle Appliance Service & Repair LLC stands behind the Independent Home Service and Repair Professionals. Accordingly, subject to the terms and conditions set forth below, if you are not reasonably satisfied with the independent professional who is sent to your home, we will seek to rectify the situation by doing, in our sole discretion, any of the following:

• Ask the original independent service professional to return to your job site to try to remedy the situation;

• Ask another independent service professional, at our expense, to go to your home to try to remedy the situation; or

• Refund the amount you paid to Seattle Appliance Service & Repair LLC for any work that we agree was deficient.

Regardless of which option we select, the maximum amount we will incur or pay you for a claim will not exceed the amount that you paid Seattle Appliance Service & Repair LLC for the job in question.

If you are seeking to recover amounts in excess of the amount that you paid to Seattle Appliance Service & Repair LLC, you will have to seek such compensation from the Independent Service Professional who performed the original job. We will gladly assist you in your efforts to contact the Independent Service Professional.

Claim Eligibility Requirements: In addition, to the eligibility requirements identified above, you must have a reasonable basis for dissatisfaction, such as: (a) poor quality of work by the Independent Service Professional, or (b) grossly rude or inappropriate behavior. Simply disliking your Independent Service Professional is not a sufficient basis to benefit from a claim. In addition, although frustrating, difficulty in scheduling, late start time or an Independent Service Professional's slow responsiveness are not considered a basis for dissatisfaction.

For any claim related to the quality of the work of the Independent Service Professional, a claim will be rendered null and void (i) if, in connection with a Job, you elect to hire additional worker(s) who are not referred to you by Seattle Appliance Service & Repair LLC, (ii) if you materially alter or modify any parts, equipment, service or work provided by the Independent Service Professional, except to the extent necessary to minimize damage to your home/premises, (iii) if, at the time of the performance of the Services, you declined recommendations made by the Independent Service Professional to address any problems identified during the job or other problems that may have been discovered in the course of the performance of the services.

If you choose to submit a claim, you must submit the claim in accordance with the process described in these Terms within thirty (30) days after work on the Job has concluded. Any claims submitted after thirty (30) days will not be valid. All information provided during the claim process must be accurate and complete.